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REGULATIONS FOR STAYS AT TORRE RUFFA VILLAGE

 

a) No motor-vehicles in the holiday village – they have to be parked in the parking place.
b) Pets are not allowed. It is absolutely forbidden to use bicycles, monocycles or similar and to disturb the other clients.
c) All Guests must observe the rest periods from 2.30 pm to 4.00 pm and from 00.30 pm to 8.00 am.
d) Admission is reserved exclusively for Guests of the Torre Ruffa Village. Any visits from strangers (meaning guests of Guests on vacation, limited to a few hours' duration) they must be authorized by the Management through the issue of an entrance ticket.
The entrance of the Roller Club Village Guests is allowed to access, upon reservation and payment, to the Relax Center "My massage" and the "Ristomare Torre Ruffa".The entrance for any visits to our Guests must be authorized by the Management.
e) Room assignment is exclusively competence of Management.

1) RESERVATION:
for information about the holiday-village and room-availability please contact us by phone: +39/0963/663006 - +39/0963 669088 or send e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.Reservations are received while seats are available and must be accompanied by a deposit equal to 40% of the total amount. After making the reservation by phone or email and after receiving confirmation from the Village, send it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. the receipt of the deposit paid and the booking form completed in its entirety and signed. 
Reservations without deposit are not accepted. 

2) FINAL PAYMENT:
the final payment can be made 3-4 at arrival however not beyond the 2°/3° days from arrival. – the reserved period is guaranteed also in case of late arrival or anticipated departure.

3) CANCELLATIONS:
clients who have to renounce holiday for unexpected reasons can request refund of their amount sent as deposit of 40% sending the communication of cancellations by recorded delivery within 14 days before arrival. 
The notices of waiver will be considered valid only if made by registered letter  (for terms will be the postmark) or by certified mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

4) RESPONSIBILITY:
The "Villaggio Torre Ruffa S.a.s." reserves all rights to change programmes if necessary for events that are out of its responsibility. In no case guests can request any form of compensation. Further the "Villaggio Torre Ruffa S.a.s." will not assume any responsibility for damage or robbery of vehicles, boats or accessories. All limitations of responsibility described in this paragraph turn to advantage of Villaggio Torre Ruffa S.a.s. with its headoffice in Ricadi. In case of dispute Vibo Valentia will be the only competent tribunal.

5) COMPLAINTS:
Villaggio Torre Ruffa S.a.s. does not accept complaints which are not declared written, delivered and validated by the management during the stay.